Refund policy

**NO REFUNDS**

• We offer EXCHANGE ONLY. ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED.
  
• You will be responsible for covering the shipping costs to return your item(s).
  
• Items must be sent back within 3 business days of the delivery date.
  
• Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.
  
• Items on Sale, Clearance, Lingerie, and Swim Wear are considered Final Sale and cannot be returned for store credit.
  
• Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
  
• "A Queens Couture" is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

• The shipping and handling fees are non-refundable and the customer is responsible for ALL return shipping costs.

• You can always contact us for any return question at 1aqueenscouture@gmail.com

• Unfortunately, we cannot accept returns on sale items or gift cards.